Privacy Policy

1. Information We Collect

We collect the following information when you visit our website, enquire about our products, or communicate with us:

• Name, email address, phone number and business name
• Company or business details, and GSTIN where applicable
• Shipping or billing address
• Product interests, enquiries or requirements
• Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the requested information
• Process and manage your orders or requests
• Communicate updates about products, services and your enquiries
• Improve our website, products and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only with:

• Our team members who need the information to serve you
• Trusted service providers who assist in our operations (shipping, payment gateways, analytics)
• Authorities if required by law or legal process

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure or destruction. We do not store your card or payment details on our website - those are handled by the payment provider. However, no online platform can be completely secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

• You can request access to the personal information we hold about you.
• You can request correction or deletion of your information.
• You can opt out of marketing communications at any time.
• You can contact us for any privacy-related concerns.

6. Cookies & Website Data

A cookie is a small text file stored on your device for record-keeping. We use cookies and similar tools to keep the site working, find bugs and understand how the site is used. Alongside them we log ordinary technical data:

• IP address and approximate location
• Browser type and unique device identifiers
• Language preference and referring site
• Date and time of access
• Operating system and mobile network information

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this policy or how we handle your order, please get in touch:

• +91 82395 57676
• info@vvtextile.com
• V.V. Textile, Building No. / Flat No. 1021, Near A.A.V. School, Gangapole Road, Jaipur, Rajasthan